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Frequently asked questions

ADMINISTERING THE SURVEY

Do I have to use the EPS facilitators when I subscribe?

Our experience with over 100 schools in three countries has demonstrated that the power of this framework is realised only when introduced by an experienced facilitator. Working with a facilitator to introduce the EPS to you and your staff is required the first time you use it. However, you are free to nominate a facilitator with whom you have an existing relationship, or who has been recommended. The only requirement is that the facilitator is familiar with, and has been trained in the use of the EPS, so that it is used appropriately.

Is there a limit to the number of people who can fill in the survey?

Once you have subscribed you are free to involve as many people as you want in completing your school’s survey. This includes staff, support staff, parents, students and community members—the decision about who, and how many is up to you, and should be made as a part of the initial discussions with your facilitator.

Do all participants have to fill the survey in at the same time?

The survey records responses cumulatively, thus you can have people in your school community complete the survey in groups over a period of time. For instance, you may begin with the senior staff one week, then teachers and support staff the following week. You might choose to look at the results at that stage before inviting students and/or community members to contribute.

How many roles can I create for the survey?

There are two categories of roles in the EPS – the 5 main roles are School leader, teacher, support staff, student and community. These remain constant for all users of the EPS. In addition, you can create as many sub-roles within each of these main roles as you want, based on who you want to collect information about. For instance you might want senior leaders, HODS, teachers all in different categories. You might want a separate category for teachers who have only been in the school for a short time. It is up to you to decide, in consultation with your facilitator.

COMPLETING THE SURVEY

Can I begin the survey and come back to complete it at another time?

Absolutely! When you use the survey for the first time you will be prompted to create an individual PIN that you can use to take you back to continue the survey, and to review your results once you have completed it all. You must record your PIN and not lose it, as there is no way of recovering it in the system due to the anonymous nature of the survey.

Can the responses I make be tracked back to me?

Respecting the anonymity of survey contributors is an important design feature of the EPS. We believe that this will ensure the submission of more honest responses that will make the results that are generated more authentic and provide a ‘real’ picture of the school’s position. There is no way within the system that individuals can be identified. The PIN system has been included to allow individuals to re-visit the site, however, as the PIN is known only to the individual, his/her identity cannot be discovered.

USING THE RESULTS

How long do I have to wait before I can see the results?

You don’t have to wait at all. Survey results are generated on the fly and are available immediately. Individual contributors can view their own results upon completion of the survey, and can come back to view these by using their unique PIN. School administrators can view school results at any time during the process. There is no need to wait for the data to be sent off for analysis—it all happens in real time online.

How long do I have access to my results?

Your results remain available to you to access as long as you:

  1. retain your PIN that you created for yourself, and
  2. your school has a current subscription to the EPS.

Does everybody answer the same questions?

The EPS online survey has been developed with a different set of statements appearing for different roles. School leaders and teachers are presented with the same set of statements, while support staff, students and community members each have a different set of statements that are suited to their perspective, but still relate to the same principle.